Please remember it can take some time for your bank or credit card company to process and post the refund too. If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted.
Liquid Suede Metallic Matte Lipstick - Modern Maven (Deep Wine With Blue Brown Pearl) Delivery: Delivery costs apply. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Soft Matte Lip Cream, Lightweight Liquid Lipstick - Rome (Medium Nude) Delivery: Delivery costs apply. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. If you have any questions regarding shipping or want to know about the status of an order, email us at have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Shipments of live animals and plants should not be left unattended. You should be present at the shipping address to receive your package. The tracking information will be sent to your email address when your order gets shipped. If your order comes in after 5:00 PM it’ll be processed the next business day. A business day is Monday through Friday from 8:00 AM to 5:00 PM (CST). Our products are shipped via USPS/UPS/FedEx within 1-2 business days. If you have any questions regarding placing an order or want to know about the status of an order, email us at ship only within the continental United States. We accept PayPal and these credit cards: Visa, MasterCard, Discover, and American Express. The only trouble is it wears off so fast, but freshly applied, there is no more beautiful shade that Budapest.The easiest way to place and pay for an order is to use our shopping cart. Berlin too dark brown.Update July 10/17: I hated the lip creams for awhile but now I want the matte look again. I recommend all of these.Update Feb 3/17: Budapest is my favourite. The soft matte lip creams are still the best product made by NYX and I hope they never stop making them.Note: later I got Budapest, another beautiful brown shade. I have three of those and they are just unuseable. These are what the Lip Lingerie should have been. There are plenty of darker and lighter shades in this new line but I am very happy with these, especially Rome which is as close to my perfect shade as I've seen in a long time. The Berlin is a beautiful brown, not muddy at all so I love both of these. They brought back Cannes into the new line but it was sold out (it was previously my favourite shade). I am very lucky to have this as it is a stunning shade, one shade darker than Cannes and slightly rosier.
She said there is a worldwide shortage of all the lipsticks so they won't be getting any more. I got this and Berlin, and I asked the clerk if they are getting more in. My drug store finally got the new shades of NYX lip cream and of course the display was ransacked with almost none left. Unlike other matte lip colours, adding more layers does not make it ball up, and it's not drying. I fell in love with it the moment I put it on.
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